{"author_name":"Michelle Terese Savage","author_url":"https://galaxy.training","description":"When you are directed to use Matrix for a Galaxy working group or for your support question, but you don't know what Matrix or how to access it. Learn what Matrix is, why it is used, and how to use Matrix to connect to us.","height":400,"html":"<iframe width=\"560\" height=\"400\" scrolling=\"yes\" sandbox=\"allow-same-origin allow-scripts\" title=\"FAQ: How can I use the Matrix messaging system for Galaxy Project communication?\" src=\"https://training.galaxyproject.org/training-material/faqs/galaxy/support_messaging_system.html?utm_source=galaxy-help&utm_medium=oembed&utm_campaign=oembed\" frameborder=\"0\" allowfullscreen></iframe>","provider_name":"Galaxy Training Network (GTN)","provider_url":"https://galaxy.training","thumbnail_height":400,"thumbnail_url":"https://training.galaxyproject.org/training-material/assets/images/GTNLogo1000.png","thumbnail_width":560,"title":"FAQ: How can I use the Matrix messaging system for Galaxy Project communication?","type":"video","version":"1.0","width":560}