{"author_name":"Saskia Hiltemann","author_url":"https://galaxy.training","description":"If you don't know how to perform a certain analysis, you can ask the Galaxy community for help.  #### Where to ask  The best places to ask your analysis questions are:  - [Galaxy Help forum](https://help.galaxyproject.org) - [GTN Matrix chat](https://matrix.to/#/#Galaxy-Training-Network_Lobby:gitter.im)  **Note:** For questions about errors you've encountered in Galaxy, please see our [troubleshooting page]({% link faqs/galaxy/analysis_troubleshooting.md %}).   #### How to ask  The more detail you provide, the better we can help you. Please provide information about: - **Your data and experiment** e.g.  paired-end RNASeq, mouse, 16 triplicates, 2 timepoints , etc - **Your goal and research question** e.g.  I want to detect diffentially expressed genes between these two groups and generate a volcano plot  - **What you have already tried?** Do you already know which tools you want to use? Did you already try some but they didn't work? Why not? Did you find good papers describing somet...","height":400,"html":"<iframe width=\"560\" height=\"400\" scrolling=\"yes\" sandbox=\"allow-same-origin allow-scripts\" title=\"FAQ: How can I do analysis X? - Getting help\" src=\"https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_getting_help.html?utm_source=galaxy-help&utm_medium=oembed&utm_campaign=oembed\" frameborder=\"0\" allowfullscreen></iframe>","provider_name":"Galaxy Training Network (GTN)","provider_url":"https://galaxy.training","thumbnail_height":400,"thumbnail_url":"https://training.galaxyproject.org/training-material/assets/images/GTNLogo1000.png","thumbnail_width":560,"title":"FAQ: How can I do analysis X? - Getting help","type":"video","version":"1.0","width":560}